Posted by admin on 12/7/2015 to News
Please take note of the following recommended last order by dates to ensure that your items arrive in time for Christmas. We are going to be busy working right up until Xmas eve, and will make every effort to dispatch orders received after these dates, but we cannot guarantee delivery unless you choose our express next day service, which will be sent using Royal Mail Special Delivery.
Standard delivery - order by 23:59 Monday 21st December 2015
Express delivery – order by 15:00 Wednesday 23rd December 2015
We are no longer able to guarantee pre-Christmas delivery to international customers outside the UK. If you have an urgent requirement for delivery then please get in touch with us letting us know your exact requirements and we may be able to provide a courier service for express international delivery before Xmas.
Please remember that severe weather conditions can affect all delivery services, so please ensure you order as early as possible in order to minimise any chance of delays. The suggested last order date for standard delivery is a guideline only and based on information provided by Royal Mail, and does not guarantee delivery prior to Christmas. The express delivery option is the only guaranteed delivery service that we offer. However, we try our utmost to give you the fastest possible service with many orders dispatched the same day, and pride ourselves on being able to offer some of the fastest deliveries around.
Alternatively, if you have left it too late, or just can’t decide what to get, you can always purchase an e-gift voucher which will be delivered instantly via email.
We have extended our usual 14 day return policy for the festive period. All orders received during December can be returned any time before the end of January 2016 for either an exchange or a full refund.