In order to ensure that your gloves get to you before Xmas, we recommend taking note of the following last order dates. We are going to be processing orders right up to Friday 23rd December, and will make every possible effort to send all orders received after these dates as soon as possible, but unfortunately we are not able to guarantee pre-Xmas delivery unless you select our express next day service, which uses Royal Mail Special Delivery for delivery before 1pm the next day. Any orders received after 9am on 23rd December will be dispatched on the first working day after Christmas - Wednesday 28th December.
Standard delivery - order by 23:59 Tuesday 20th December 2016
Express delivery – order by 15:00 Thursday 22nd December 2016
It is no longer possible for us to guarantee delivery before Christmas to our international customers outside of the United Kingdom. If you do have an urgent need for a quick delivery then please feel free to contact us letting us know your precise requirements, and we will try our best to accommodate your request and provide a courier service for express international delivery prior to Xmas.
Please remember that poor weather conditions have the potential to affect all delivery services, so we recommend that you order as early as possible in order to avoid disappointment and minimise any chance of delays. The last order dates above for standard delivery are provided as a guideline only, and are based on information provided by Royal Mail, and as such they do not guarantee delivery prior to Christmas. The express delivery service is the only option that will guarantee delivery on the next working day. However, we always make every effort to provide our customers the smoothest and fastest possible shopping experience, with a high percentage of orders dispatched the same day, even at this busy time of the year. Therefore, we pride ourselves on being able to offer you one of the fastest services around.
As an alternative, if you have left it a bit too late to order a pair of gloves, or just can’t make up your mind about what to purchase, there is always the option to buy a gift certificate, which can be used towards any of our fantastic range of gloves, instantly delivered via email to the lucky recipient.
We have extended our standard 14 day return policy for the month of December. All orders received before 1st January 2017 can be returned to us any time before the end of January 2017, for either an exchange or a full refund.
Plus, as a special gift to all our customers, we will be upgrading all orders received before 24th December to 1st Class delivery free of charge!