Delivery

We use Royal Mail to deliver all orders placed on this website. Any goods ordered that are currently in stock will normally be dispatched within 24 hours, excluding bank holidays and weekends. Our office is usually open between 9am and 5pm, so orders placed after those times will not be processed until the following working day.

Please see our Xmas 2016 delivery update here.

UK Delivery

For customers in the UK, we offer a free standard delivery service, via Royal Mail second class post. For a small extra charge, we can upgrade your order to either first class or special next day delivery. The amount charged will depend on the weight of the products you order, and will be automatically calculated at checkout.

Delivery Times:

Standard free service - Usually takes 3-5 working days to arrive, based on Royal Mail's quoted timescales.
First class service - Usually takes 1-3 working days to arrive, based on Royal Mail's quoted timescales.
Special Delivery - Orders placed by 3:00 PM Monday to Friday (excluding bank holidays) will be dispatched the same day, and Royal Mail guarantees to deliver the item on the next working day. This excludes Saturdays, but in some cases items dispatched on a Friday will arrive next day. There will need to be someone available to sign for the package when it arrives.

International Delivery

If you are an international customer, than we almost certainly have a delivery option to suit you. The cost is dependent upon your location and the weight of the products ordered, and will be automatically calculated at checkout. All items will be dispatched via Royal Mail Airmail.

Delivery Times:

EU - Delivery will normally be in 3 to 7 working days, but can take longer due to customs and local postal service delays.
Rest of Europe - Delivery will normally be in 3 to 7 working days, but can take longer due to customs and local postal service delays. You will be responsible for any local customs charges, duty or taxes, so please check your country's import laws before ordering.
Rest of the World - Delivery will normally be in 7 to 10 working days, but can take longer due to customs and local postal service delays. You will be responsible for any local customs charges, duty or taxes, so please check your country's import laws before ordering.